Help centre

Frequently asked questions

Clear answers about MindCare, therapy, payments, privacy and getting support in Zambia.

About MindCare

Therapists and care

Booking and payments

Privacy and confidentiality

Urgent help and safety in Zambia

Recovery, young people and organisations

Joining MindCare

Need urgent help?

MindCare is not an emergency service. For immediate danger in Zambia call Police 991, Ambulance 992 or Fire 993. For GBV support, call 944.

Still need help?

Create a private support request and keep the reference so you can return to the conversation.