MindCare helps employers give their teams confidential access to professional mental health care, while HR receives the privacy safe insight needed to improve the employee programme.
The corporate mental health benefit
MindCare gives HR and leadership one managed programme for confidential care, workforce engagement and privacy safe reporting without turning therapy into employer data.
Give employees private access to verified mental health professionals without exposing personal care details to the employer.
Invite eligible employees through controlled access codes, clear benefit rules and guided onboarding.
Extend care through guided tools, check ins and practical resources employees can use between appointments.
Understand adoption, utilisation and aggregate wellbeing trends without identifying individual employees.
Plan internal communication, manager guidance, workshops and employee engagement with the MindCare team.
Choose Business Essential, Business Plus or Business Enterprise, or start with a pilot, a bundle of sessions or a shared contribution. Priced per employee per month, quoted on request.
What your employees get
Everything an employee needs to get help early, in one place, on their own phone.
Employees join with a personal invitation, a company link or QR code, or an access code. MindCare works in the browser on any smartphone or computer, so there is nothing to download.
Video, phone and chat sessions from anywhere in Zambia, plus in-person sessions with professionals who offer them (currently in Lusaka and Chipata). Sessions are usually 50 minutes.
Clinical and counselling psychologists, psychiatrists, counsellors and psychotherapists, and marriage and family therapists. Employees choose who they see from real profiles.
Every professional is checked before approval: national ID, qualifications, professional registration and practising licence (Health Professions Council of Zambia), and a professional reference.
Sessions in English, Bemba and Nyanja today, with more Zambian languages as the network grows. Employees can filter professionals by language.
Employees see each professional’s real available times and book straight away in the app, with reminders before every session. No waiting list to join.
Self-guided programmes on stress, burnout, sleep, money worries and more, 2-minute wellbeing check-ins, breathing and meditation, a private journal, and Tula, an AI wellbeing companion available any time.
Their employer never sees who uses MindCare, who they see, or anything they say, write or answer. HR sees only anonymous totals for groups of 10 or more.
Employer led, partner enabled
Corporate employers are the primary focus. MindCare can also work with insurers, education providers, NGOs, government and care partners where they help fund or extend access.
Primary focus · Corporate employers
Give employees confidential help for stress, burnout, grief, family pressure and personal challenges while HR receives only approved aggregate programme insights.
Schools and universities
NGOs and sponsors
Insurers and brokers
Government and public institutions
Healthcare and rehabilitation providers
Plans
Every plan is priced per employee per month and quoted for your organisation, based on how many people are covered, the plan and any funded sessions. Ask for a quote and we will reply with a written proposal.
Give everyone confidential access to MindCare, self-care tools and workplace wellbeing content, with basic programme reporting.
Employees book and pay for their own sessions
Price per employee per month · quote on request
Fund therapy from a company wallet and add manager support, campaigns, the Wellbeing Index and quarterly board reports.
Up to 6 funded sessions per employee a year
Price per employee per month · quote on request
Everything in Plus, with family cover, critical incident response, a dedicated account manager and advanced reporting.
Up to 12 funded sessions per employee a year, plus family cover
Price per employee per month · quote on request
| What is included | Essential | Plus | Enterprise |
|---|---|---|---|
| Confidential access to MindCare for every eligible employee | |||
| Self-guided programmes, check-ins, meditation and Tula | |||
| Group workshops for your teams | |||
| Employee list, invitations, joining link and QR code | |||
| Confidential HR referrals | |||
| Therapy sessions paid by the company | Up to 6 a year | Up to 12 a year | |
| Company therapy wallet with budget alerts | |||
| Wellbeing Index and anonymous wellbeing trends | |||
| Quarterly board report | |||
| Manager Assist guides and manager training | |||
| Wellbeing campaigns and group sessions | |||
| Return to work support | |||
| Family cover (spouse and dependants) | Up to 4 people, 4 sessions | ||
| Critical incident response | |||
| Department and multi-site reporting | |||
| Dedicated account manager | |||
| API access for your HR systems | |||
| Programme reporting | Basic | Enhanced | Advanced |
Start small. Every option can move onto a plan later without re-inviting employees.
Pilot
Start with one team, site or employee group, then expand.
Session bundles
Fund a fixed number of sessions for eligible employees.
Shared contribution
Agree how the company, employee or insurer contributes.
Privacy safe HR reporting
Corporate dashboards focus on adoption, utilisation, access and aggregate trends. Therapy conversations, journals, diagnoses and individual clinical notes remain outside the employer’s view.
Programme overview
Employees invited
Totals only
Benefits activated
Totals only
Sessions completed
No session content
Smallest group shown
10 people
Individual care remains confidential
Organisations receive only aggregate programme information and the operational records needed to administer the benefit. Figures for any group smaller than 10 people are never shown, so no one can be singled out.
The HR portal
One secure portal for your HR team and, if you choose, your line managers. Each person sees only what their role allows.
Coverage, activation, use and what to do next, at a glance.
An anonymous, non-diagnostic score from voluntary check-ins, with monthly and quarterly trends and the themes causing most strain.
Launch ready-made programmes on stress, burnout, sleep, money worries and more. See how many join and finish, never who.
Request masterclasses, manager training and support groups. Employees register privately.
Practical guides for line managers: what to say, what to avoid and when to escalate.
Send a worried-about employee a private invitation. You never learn whether they used it.
Set the budget and session limits, see spend by month and get an alert before funds run low.
A printable summary with highlights and recommended next steps.
A supported, phased return after time off, without HR seeing clinical details.
After an accident, robbery or sudden loss, MindCare arranges debriefs and extra sessions for affected staff.
Extend support to spouses and dependants, with their own private accounts.
Keep your employee list in sync through MindCare’s API.
How it works
We learn about your workforce, sites and current support, and recommend a plan.
You receive a written proposal: plan, who is eligible, any funded sessions, budget and contract dates.
We open your HR portal. You add your employee list or share a joining link.
Employees receive their invitation and start using MindCare straight away.
Track anonymous take-up and trends, and meet us to adjust the programme.
What your HR team provides
What MindCare provides
Privacy, safety and data protection
What your legal, IT and HR teams will want to know.
Employers never see who uses MindCare, who they see, or anything said, written or answered. Reports show anonymous totals only, and any group smaller than 10 people is hidden so no one can be singled out.
Built around Zambia’s Data Protection Act No. 3 of 2021. Health information is treated as sensitive personal data, collected with the employee’s consent, used only to provide care and never shared with employers. A data processing agreement is available for your legal team, and we are happy to answer questions about where data is hosted.
All traffic is encrypted. Access is limited by role, so each person sees only what their job needs, and administrative actions are recorded in an audit log.
MindCare is not an emergency service. Every screen has a “Need help now?” button with Zambia’s emergency numbers (991 police, 992 ambulance). If someone writes in the app that they may be at risk, MindCare’s safeguarding team is alerted. Their employer is not told who.
Professionals are approved only after their ID, qualifications, professional registration, practising licence and a reference are checked. Employees can review every session.
Tula offers self-care exercises and a place to talk things through at any hour. It does not diagnose or replace a professional, encourages people to book a session when that would help, and points to urgent help when needed.
Request a corporate consultation
Tell us about your workforce size, locations and current employee support. This is an initial corporate enquiry, not a clinical assessment or formal registration.
Prefer to talk? Contact us directly.
These contacts are for business enquiries. If someone is in danger, call 991 (police) or 992 (ambulance).
Already a MindCare partner?
Frequently asked questions
No. Therapy conversations, journals, check-in answers, diagnoses and clinical notes are never made available to the employer or sponsor. Reporting is anonymous and only covers groups of 10 or more people.
No. Managers and HR never see who has activated MindCare, booked a session, joined a programme or answered a check-in. Even confidential referrals do not tell you whether the person took up the offer.
Each plan is priced per employee per month. Your quote depends on how many people are covered, the plan you choose and how many sessions the company funds. You can start with a pilot or a fixed bundle of sessions, so costs stay predictable. Request a quote and we will send a written proposal.
Invoices are issued in Kwacha, and payment terms are set out in your agreement. Funded sessions are paid from your company therapy wallet, and the portal shows the balance and spend by month.
They can keep seeing the same professional and pay for further sessions themselves, including by Mobile Money. If you want to fund more, you can top up the wallet or ask us to change the session limit. Your current agreement stays in place until a change is confirmed.
There is no waiting list to join. Employees see each professional’s real available times and book straight away in the app.
On Business Enterprise you can cover up to four family members per employee, such as a spouse or adult children, each with their own private account. Family cover can be discussed for other plans.
Video, phone and chat sessions work anywhere in Zambia with a mobile connection. In-person sessions depend on where each professional practises, currently Lusaka and Chipata.
It can, or it can run alongside your existing provider. Many employers start with a pilot for one site or group and compare.
No. An estimate is enough for the first consultation. Eligibility and expected use can be refined during programme design.
Yes. Employees in a small team get the same confidential care. To protect privacy, HR reports never show a figure for any group smaller than 10 people, so very small teams receive programme and billing summaries rather than usage breakdowns.
No. The consultation helps define the programme. Formal registration, verification and administrator access follow the organisation registration process.
Employees paying for themselves can use Mobile Money (MTN, Airtel, Zamtel). Company-funded sessions come from your wallet, and sponsored or insurance funding can be set up where your agreement includes it.
